Conditions d’utilisation

Terms of service

These terms apply to every order placed on midentifica.com. By ordering, you accept them.

Who we are

MIDENTIFICA is a trading name of Copiwin LTD, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom. You can reach us at contact@midentifica.com, and a human answers within one working day.

What we sell

Bespoke perfume, composed after your order from the answers you give in our questionnaire, in 30 ml, 50 ml and 100 ml bottles. Each bottle carries a label with the name you give us, the formula, and a short message of up to 20 characters.

Your answers are the brief

We compose from what you tell us. Please check your questionnaire, the spelling of every name and the message before paying: they are printed exactly as given. Composition begins within 24 hours of the order, and once it has started nothing can be changed.

Orders and prices

Prices are shown in the currency selected at checkout, including any taxes stated there. Payment is taken in full at checkout, and composition starts once payment is confirmed. We may refuse or cancel an order and refund it in full, for example if a formula cannot be produced or an obvious pricing error has occurred.

Delivery and returns

Our Shipping policy and our Returns and refunds policy form part of these terms. A composed bottle is not returnable; we remake or refund if a bottle arrives damaged, the label is wrong, or the order is not what you asked for.

Using your perfume

Our perfumes are for external use on skin, as a fragrance. Do not swallow. Keep away from the eyes, from flame and from heat, and out of reach of children. If you have a known fragrance allergy, write to us before ordering and we will tell you what is in your formula. If a reaction occurs, stop using it and seek medical advice.

Our content

The texts, photographs, formulas, names and designs on this site belong to us and may not be reproduced without our written permission.

Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Governing law

These terms are governed by the laws of England and Wales.